Tulinde
Uganda
Home and property insurance in Uganda

Home and property insurance in Uganda

Short answerChecked 23 September 2026
Home insurance is optional in Uganda. According to IRA, property insurance covers buildings and contents against risks such as fire or theft, and may add equipment breakdown, debris removal and some water damage. Once you sign the discharge, the insurer must pay within 10 working days for claims up to UGX 10 million.
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Answers come from the law, the regulator and the insurers' own documents, with the source under each answer. General information, not advice.

What to compare

  • Building cover at rebuilding cost, and contents with a list of valuables.
  • Perils covered: fire, lightning, storm, burglary, water damage.
  • Portable items away from home (often an add-on).
  • The excess, and security conditions.
  • You cannot insure the same property twice to be paid twice (IRA FAQ).

Claim deadlines

From IRA's Guide to Insurance Claims:

StepDeadline for the insurer
Acknowledge your claim3 working days
Appoint an assessor3 working days (5 for complex claims)
Offer or refuse, with reasons5 working days after the final report or documents
Pay a claim up to UGX 10 million10 working days after you sign the discharge voucher
Pay UGX 10–50 million15 working days
Pay over UGX 50 million20 working days

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Frequently asked questions

Is home insurance compulsory in Uganda?

No. A lender may require it on a mortgaged property.

Sources

  1. IRA Uganda — frequently asked questions (PDF)
  2. IRA Uganda — Guide to Insurance Claims (2025)
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Regulator in Uganda: IRA Uganda

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