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Mirai General Insurance in Uganda: licensed companies, regulator figures, claims and complaints

Short answerChecked 23 September 2026
In Uganda, Mirai General operates through 1 company on the IRA Uganda list (list published in August 2026): Mirai General Insurance (non-life (general) insurers). Each company is licensed on its own. Before you buy, check a motor sticker by USSD (MTN *165*4*5*5#, Airtel *185*7*6*1#). You have the choice: compare Mirai General with the other licensed insurers before you sign.

Mirai General company licensed in Uganda

CompanyLicensed as
Mirai General InsuranceNon-life (general) insurers

Source: Insurance Regulatory Authority of Uganda, Insurance companies perpetually licensed (list published in August 2026). Names are reproduced as the regulator lists them. A licence is not a rating: it means the company may sell insurance in Uganda.

Mirai General in Uganda: the regulator's figures (2025)

CompanyPremium (UGX million)Market shareLoss ratio 2025 (%)
Mirai General7,071.10.7%11.84%

Source: IRA Uganda — Industry Performance Q4 2025 (life and non-life workbook, Summary sheet). Compare with any other insurer: compare two insurers in Uganda · largest insurers.

Before you buy from Mirai General in Uganda

  1. Check that the policy is issued by one of the companies above — the licensed entity, not only the brand.
  2. For motor cover, check a motor sticker by USSD (MTN *165*4*5*5#, Airtel *185*7*6*1#).
  3. Ask for the schedule and the exclusions in writing, and compare them with at least one other insurer.
  4. Keep in mind the claim rule that applies to every insurer: IRA's claims guide gives 10 working days to pay after the signed discharge for claims up to UGX 10 million (15 up to 50 million, 20 above).
  5. If something goes wrong, complain to the insurer, then to IRA's online Complaints Bureau (iracomplaints.go.ug).

The rules above come from our guides: check a cover, licensed insurers and how to complain.

Tulinde is independent and not affiliated with Mirai General. Brand names belong to their owners.

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Frequently asked questions

Is Mirai General licensed in Uganda?

Yes. 1 Mirai General company appears on the IRA Uganda list (list published in August 2026): Mirai General Insurance.

How do I complain about Mirai General in Uganda?

Write to Mirai General first; if it does not settle, complain to the insurer, then to IRA's online Complaints Bureau (iracomplaints.go.ug).

How long does Mirai General have to pay a claim in Uganda?

The same rule applies to every insurer in Uganda: IRA's claims guide gives 10 working days to pay after the signed discharge for claims up to UGX 10 million (15 up to 50 million, 20 above).

Sources

  1. Insurance Regulatory Authority of Uganda — Insurance companies perpetually licensed
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