Sanlam Allianz Insurance in Uganda
Figures, claims and complaints
Sanlam Allianz
- Premium (UGX million)
- 209,466.7
- Market share
- 20.9%
- Loss ratio 2025 (%)
- 36.51%
Sanlam Life
- Premium (UGX million)
- 77,900.1
- Market share
- 8%
- Loss ratio 2025 (%)
- 49.65%
- Complaints received by IRA in 2024 (Figure 30 of the 2024 annual report; total calculated)
- 82
Regulator's figures, 2025, as printed — see the table below for the source.
On this page · 6 sections
Sanlam Allianz companies licensed in Uganda
| Company | Licensed as |
|---|---|
| Sanlam Allianz Life Insurance (U) Ltd | Life insurers |
| Sanlam Allianz General Insurance (U) Ltd | Non-life (general) insurers |
Source: Insurance Regulatory Authority of Uganda, Insurance companies perpetually licensed (list published in August 2026). Names are reproduced as the regulator lists them. A licence is not a rating: it means the company may sell insurance in Uganda.
Sanlam Allianz in Uganda: the regulator's figures (2025)
| Company | Premium (UGX million) | Market share | Loss ratio 2025 (%) | Complaints received by IRA in 2024 (Figure 30 of the 2024 annual report; total calculated) |
|---|---|---|---|---|
| Sanlam Allianz | 209,466.7 | 20.9% | 36.51% | — |
| Sanlam Life | 77,900.1 | 8% | 49.65% | 82 |
Source: IRA Uganda — Industry Performance Q4 2025 (life and non-life workbook, Summary sheet). Compare with any other insurer: compare two insurers in Uganda · largest insurers.
Before you buy from Sanlam Allianz in Uganda
- Check that the policy is issued by one of the companies above — the licensed entity, not only the brand.
- For motor cover, check a motor sticker by USSD (MTN *165*4*5*5#, Airtel *185*7*6*1#).
- Ask for the schedule and the exclusions in writing, and compare them with at least one other insurer.
- Keep in mind the claim rule that applies to every insurer: IRA's claims guide gives 10 working days to pay after the signed discharge for claims up to UGX 10 million (15 up to 50 million, 20 above).
- If something goes wrong, complain to the insurer, then to IRA's online Complaints Bureau (iracomplaints.go.ug).
The rules above come from our guides: check a cover, licensed insurers and how to complain.
Sanlam Allianz in other African countries
| Country | Licensed companies |
|---|---|
| Kenya | Sanlam Allianz Life Insurance (Kenya) Limited; Sanlam Allianz General Insurance (Kenya) Limited |
| Tanzania | Sanlam Allianz General Insurance Tanzania Limited; Sanlam Allianz Life Insurance Tanzania Limited |
| Ghana | Sanlam Allianz Life Insurance Ghana LTD; Sanlam Allianz General Insurance Ghana LTD |
| Namibia | Sanlam Allianz Life Namibia Ltd; Sanlam Allianz Namibia Ltd |
| Rwanda | SANLAM ALLIANZ GENERAL INSURANCE Ltd; SANLAM ALLIANZ LIFE INSURANCE PLC |
Companies that share a brand are separate legal entities, each licensed by its own country's regulator: a policy bought in one country is handled by that country's company.
Tulinde is independent and not affiliated with Sanlam Allianz. Brand names belong to their owners.
What would you like to do now?
Frequently asked questions
Is Sanlam Allianz licensed in Uganda?
Yes. 2 Sanlam Allianz companies appear on the IRA Uganda list (list published in August 2026): Sanlam Allianz Life Insurance (U) Ltd; Sanlam Allianz General Insurance (U) Ltd.
How do I complain about Sanlam Allianz in Uganda?
Write to Sanlam Allianz first; if it does not settle, complain to the insurer, then to IRA's online Complaints Bureau (iracomplaints.go.ug).
How long does Sanlam Allianz have to pay a claim in Uganda?
The same rule applies to every insurer in Uganda: IRA's claims guide gives 10 working days to pay after the signed discharge for claims up to UGX 10 million (15 up to 50 million, 20 above).