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Insurer profile · Uganda

Turaco in Uganda: licensed companies, claims and complaints

Short answerChecked 23 September 2026
In Uganda, Turaco operates through 1 company on the IRA Uganda list (list published in August 2026): Turaco Micro Insurance Company Ltd (micro-insurers). Each company is licensed on its own. Before you buy, check a motor sticker by USSD (MTN *165*4*5*5#, Airtel *185*7*6*1#). You have the choice: compare Turaco with the other licensed insurers before you sign.

Turaco companies licensed in Uganda

CompanyLicensed as
Turaco Micro Insurance Company LtdMicro-insurers

Source: Insurance Regulatory Authority of Uganda, Insurance companies perpetually licensed (list published in August 2026). Names are reproduced as the regulator lists them. A licence is not a rating: it means the company may sell insurance in Uganda.

Before you buy from Turaco in Uganda

  1. Check that the policy is issued by one of the companies above — the licensed entity, not only the brand.
  2. For motor cover, check a motor sticker by USSD (MTN *165*4*5*5#, Airtel *185*7*6*1#).
  3. Ask for the schedule and the exclusions in writing, and compare them with at least one other insurer.
  4. Keep in mind the claim rule that applies to every insurer: IRA's claims guide gives 10 working days to pay after the signed discharge for claims up to UGX 10 million (15 up to 50 million, 20 above).
  5. If something goes wrong, complain to the insurer, then to IRA's online Complaints Bureau (iracomplaints.go.ug).

The rules above come from our guides: check a cover, licensed insurers and how to complain.

Turaco in other East African countries

CountryLicensed companies
KenyaTuraco Microinsurance Limited

Companies that share a brand are separate legal entities, each licensed by its own country's regulator: a policy bought in one country is handled by that country's company.

Tulinde is independent and not affiliated with Turaco. Brand names belong to their owners.

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Frequently asked questions

Is Turaco licensed in Uganda?

Yes. 1 Turaco company appears on the IRA Uganda list (list published in August 2026): Turaco Micro Insurance Company Ltd.

How do I complain about Turaco in Uganda?

Write to Turaco first; if it does not settle, complain to the insurer, then to IRA's online Complaints Bureau (iracomplaints.go.ug).

How long does Turaco have to pay a claim in Uganda?

The same rule applies to every insurer in Uganda: IRA's claims guide gives 10 working days to pay after the signed discharge for claims up to UGX 10 million (15 up to 50 million, 20 above).

Sources

  1. Insurance Regulatory Authority of Uganda — Insurance companies perpetually licensed
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