AAR Insurance in Uganda
Figures, claims and complaints
- Premium (UGX million)
- 49,227.5
- Market share
- 4.9%
- Loss ratio 2025 (%)
- 61.44%
- Complaints received by IRA in 2024 (Figure 30 of the 2024 annual report; total calculated)
- 2
Regulator's figures, 2025, as printed — see the table below for the source.
On this page · 7 sections
AAR company licensed in Uganda
| Company | Licensed as |
|---|---|
| AAR General Insurance Uganda Ltd | Non-life (general) insurers |
Source: Insurance Regulatory Authority of Uganda, Insurance companies perpetually licensed (list published in August 2026). Names are reproduced as the regulator lists them. A licence is not a rating: it means the company may sell insurance in Uganda.
AAR in Uganda: the regulator's figures (2025)
| Company | Premium (UGX million) | Market share | Loss ratio 2025 (%) | Complaints received by IRA in 2024 (Figure 30 of the 2024 annual report; total calculated) |
|---|---|---|---|---|
| AAR | 49,227.5 | 4.9% | 61.44% | 2 |
Source: IRA Uganda — Industry Performance Q4 2025 (life and non-life workbook, Summary sheet). Compare with any other insurer: compare two insurers in Uganda · largest insurers.
Who leads AAR in Uganda
As named by the company itself (or by IRA Uganda), read on 31 October 2026. Leadership changes: the linked page is the reference.
| Company | Role | Name | Source |
|---|---|---|---|
| AAR General Insurance Uganda Ltd | Board Chairman | Dr. Alan Shonubi | aar-insurance.ug, read 31 Oct 2026 |
| Chief Executive Officer | Nassuna Christine | aar-insurance.ug, read 31 Oct 2026 |
Everyone who leads insurance in Uganda — regulator, industry bodies, complaints bodies and the largest insurers: who's who in insurance in Uganda.
Before you buy from AAR in Uganda
- Check that the policy is issued by one of the companies above — the licensed entity, not only the brand.
- For motor cover, check a motor sticker by USSD (MTN *165*4*5*5#, Airtel *185*7*6*1#).
- Ask for the schedule and the exclusions in writing, and compare them with at least one other insurer.
- Keep in mind the claim rule that applies to every insurer: IRA's claims guide gives 10 working days to pay after the signed discharge for claims up to UGX 10 million (15 up to 50 million, 20 above).
- If something goes wrong, complain to the insurer, then to IRA's online Complaints Bureau (iracomplaints.go.ug).
The rules above come from our guides: check a cover, licensed insurers and how to complain.
AAR in other African countries
| Country | Licensed companies |
|---|---|
| Kenya | AAR Insurance (Kenya) Limited |
Companies that share a brand are separate legal entities, each licensed by its own country's regulator: a policy bought in one country is handled by that country's company.
Tulinde is independent and not affiliated with AAR. Brand names belong to their owners.
What would you like to do now?
Frequently asked questions
Is AAR licensed in Uganda?
Yes. 1 AAR company appears on the IRA Uganda list (list published in August 2026): AAR General Insurance Uganda Ltd.
How do I complain about AAR in Uganda?
Write to AAR first; if it does not settle, complain to the insurer, then to IRA's online Complaints Bureau (iracomplaints.go.ug).
How long does AAR have to pay a claim in Uganda?
The same rule applies to every insurer in Uganda: IRA's claims guide gives 10 working days to pay after the signed discharge for claims up to UGX 10 million (15 up to 50 million, 20 above).
Who is the CEO of AAR in Uganda?
As named on the company's own pages read on 31 October 2026: Nassuna Christine (Chief Executive Officer, AAR General Insurance Uganda Ltd).