Tulinde
Uganda
Insurer profile · Uganda

Alliance Africa Insurance in Uganda

Figures, claims and complaints

Short answerChecked 23 September 2026
In Uganda, Alliance Africa operates through 1 company on the IRA Uganda list (list published in August 2026): Alliance Africa General Insurance Ltd (non-life (general) insurers). Each company is licensed on its own. Before you buy, check a motor sticker by USSD (MTN *165*4*5*5#, Airtel *185*7*6*1#). You have the choice: compare Alliance Africa with the other licensed insurers before you sign.
Non-life generalLicensed by IRA Uganda · official list (list published in August 2026)
Premium (UGX million)
42,337.3
Market share
4.2%
Loss ratio 2025 (%)
42.86%

Regulator's figures, 2025, as printed — see the table below for the source.

On this page · 6 sections
  1. Alliance Africa company licensed in Uganda
  2. Alliance Africa in Uganda: the regulator's figures (2025)
  3. Who leads Alliance Africa in Uganda
  4. Before you buy from Alliance Africa in Uganda
  5. FAQ
  6. Sources

Alliance Africa company licensed in Uganda

CompanyLicensed as
Alliance Africa General Insurance LtdNon-life (general) insurers

Source: Insurance Regulatory Authority of Uganda, Insurance companies perpetually licensed (list published in August 2026). Names are reproduced as the regulator lists them. A licence is not a rating: it means the company may sell insurance in Uganda.

Alliance Africa in Uganda: the regulator's figures (2025)

CompanyPremium (UGX million)Market shareLoss ratio 2025 (%)
Alliance42,337.34.2%42.86%

Source: IRA Uganda — Industry Performance Q4 2025 (life and non-life workbook, Summary sheet). Compare with any other insurer: compare two insurers in Uganda · largest insurers.

Who leads Alliance Africa in Uganda

As named by the company itself (or by IRA Uganda), read on 31 October 2026. Leadership changes: the linked page is the reference.

CompanyRoleNameSource
Alliance Africa General Insurance LtdBoard ChairpersonSarah Nanziri Bagalaaliwoallianceug.com, read 31 Oct 2026
CEOJain Gulshanallianceug.com, read 31 Oct 2026

Everyone who leads insurance in Uganda — regulator, industry bodies, complaints bodies and the largest insurers: who's who in insurance in Uganda.

Before you buy from Alliance Africa in Uganda

  1. Check that the policy is issued by one of the companies above — the licensed entity, not only the brand.
  2. For motor cover, check a motor sticker by USSD (MTN *165*4*5*5#, Airtel *185*7*6*1#).
  3. Ask for the schedule and the exclusions in writing, and compare them with at least one other insurer.
  4. Keep in mind the claim rule that applies to every insurer: IRA's claims guide gives 10 working days to pay after the signed discharge for claims up to UGX 10 million (15 up to 50 million, 20 above).
  5. If something goes wrong, complain to the insurer, then to IRA's online Complaints Bureau (iracomplaints.go.ug).

The rules above come from our guides: check a cover, licensed insurers and how to complain.

Tulinde is independent and not affiliated with Alliance Africa. Brand names belong to their owners.

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Frequently asked questions

Is Alliance Africa licensed in Uganda?

Yes. 1 Alliance Africa company appears on the IRA Uganda list (list published in August 2026): Alliance Africa General Insurance Ltd.

How do I complain about Alliance Africa in Uganda?

Write to Alliance Africa first; if it does not settle, complain to the insurer, then to IRA's online Complaints Bureau (iracomplaints.go.ug).

How long does Alliance Africa have to pay a claim in Uganda?

The same rule applies to every insurer in Uganda: IRA's claims guide gives 10 working days to pay after the signed discharge for claims up to UGX 10 million (15 up to 50 million, 20 above).

Who is the CEO of Alliance Africa in Uganda?

As named on the company's own pages read on 31 October 2026: Jain Gulshan (CEO, Alliance Africa General Insurance Ltd).

Sources

  1. Insurance Regulatory Authority of Uganda — Insurance companies perpetually licensed
  2. Alliance Africa General Insurance Ltd — leadership page
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Regulator in Uganda: IRA Uganda

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Alliance Africa Uganda: licence, claims, complaints | Tulinde