CIC Insurance in Uganda
Figures, claims and complaints
CIC General
- Premium (UGX million)
- 12,569.8
- Market share
- 1.3%
- Loss ratio 2025 (%)
- 49.81%
CIC Life
- Premium (UGX million)
- 14,440.5
- Market share
- 1.5%
- Loss ratio 2025 (%)
- 54.42%
Regulator's figures, 2025, as printed — see the table below for the source.
On this page · 7 sections
CIC companies licensed in Uganda
| Company | Licensed as |
|---|---|
| CIC Africa Life Assurance Ltd | Life insurers |
| CIC General Insurance (U) Ltd | Non-life (general) insurers |
Source: Insurance Regulatory Authority of Uganda, Insurance companies perpetually licensed (list published in August 2026). Names are reproduced as the regulator lists them. A licence is not a rating: it means the company may sell insurance in Uganda.
CIC in Uganda: the regulator's figures (2025)
| Company | Premium (UGX million) | Market share | Loss ratio 2025 (%) |
|---|---|---|---|
| CIC General | 12,569.8 | 1.3% | 49.81% |
| CIC Life | 14,440.5 | 1.5% | 54.42% |
Source: IRA Uganda — Industry Performance Q4 2025 (life and non-life workbook, Summary sheet). Compare with any other insurer: compare two insurers in Uganda · largest insurers.
Who leads CIC in Uganda
As named by the company itself (or by IRA Uganda), read on 31 October 2026. Leadership changes: the linked page is the reference.
| Company | Role | Name | Source |
|---|---|---|---|
| CIC Africa Life Assurance Ltd | Chairman, Board of Directors – CIC Africa Life Assurance Uganda Limited | Francis Ogwang | ug.cicinsurancegroup.com, read 31 Oct 2026 |
| Managing Director – CIC Africa (Uganda) Limited | Mr. James Kinyua | ug.cicinsurancegroup.com, read 31 Oct 2026 | |
| CIC Africa Board Chairman | CPA Ivan Asiimwe | ug.cicinsurancegroup.com, read 31 Oct 2026 |
Everyone who leads insurance in Uganda — regulator, industry bodies, complaints bodies and the largest insurers: who's who in insurance in Uganda.
Before you buy from CIC in Uganda
- Check that the policy is issued by one of the companies above — the licensed entity, not only the brand.
- For motor cover, check a motor sticker by USSD (MTN *165*4*5*5#, Airtel *185*7*6*1#).
- Ask for the schedule and the exclusions in writing, and compare them with at least one other insurer.
- Keep in mind the claim rule that applies to every insurer: IRA's claims guide gives 10 working days to pay after the signed discharge for claims up to UGX 10 million (15 up to 50 million, 20 above).
- If something goes wrong, complain to the insurer, then to IRA's online Complaints Bureau (iracomplaints.go.ug).
The rules above come from our guides: check a cover, licensed insurers and how to complain.
CIC in other African countries
| Country | Licensed companies |
|---|---|
| Kenya | CIC Life Assurance Limited; CIC General Insurance Limited; CIC Microinsurance Limited |
Companies that share a brand are separate legal entities, each licensed by its own country's regulator: a policy bought in one country is handled by that country's company.
Tulinde is independent and not affiliated with CIC. Brand names belong to their owners.
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Frequently asked questions
Is CIC licensed in Uganda?
Yes. 2 CIC companies appear on the IRA Uganda list (list published in August 2026): CIC Africa Life Assurance Ltd; CIC General Insurance (U) Ltd.
How do I complain about CIC in Uganda?
Write to CIC first; if it does not settle, complain to the insurer, then to IRA's online Complaints Bureau (iracomplaints.go.ug).
How long does CIC have to pay a claim in Uganda?
The same rule applies to every insurer in Uganda: IRA's claims guide gives 10 working days to pay after the signed discharge for claims up to UGX 10 million (15 up to 50 million, 20 above).
Who is the CEO of CIC in Uganda?
As named on the company's own pages read on 31 October 2026: Mr. James Kinyua (Managing Director – CIC Africa (Uganda) Limited, CIC Africa Life Assurance Ltd).