ICEA LION in Uganda: licensed companies, claims and complaints
ICEA LION companies licensed in Uganda
| Company | Licensed as |
|---|---|
| ICEA Lion Life Assurance Company (U) Ltd | Life insurers |
| ICEA Lion General Insurance Company Ltd | Non-life (general) insurers |
Source: Insurance Regulatory Authority of Uganda, Insurance companies perpetually licensed (list published in August 2026). Names are reproduced as the regulator lists them. A licence is not a rating: it means the company may sell insurance in Uganda.
Before you buy from ICEA LION in Uganda
- Check that the policy is issued by one of the companies above — the licensed entity, not only the brand.
- For motor cover, check a motor sticker by USSD (MTN *165*4*5*5#, Airtel *185*7*6*1#).
- Ask for the schedule and the exclusions in writing, and compare them with at least one other insurer.
- Keep in mind the claim rule that applies to every insurer: IRA's claims guide gives 10 working days to pay after the signed discharge for claims up to UGX 10 million (15 up to 50 million, 20 above).
- If something goes wrong, complain to the insurer, then to IRA's online Complaints Bureau (iracomplaints.go.ug).
The rules above come from our guides: check a cover, licensed insurers and how to complain.
ICEA LION in other East African countries
| Country | Licensed companies |
|---|---|
| Kenya | ICEA LION Life Assurance Company Limited; ICEA LION General Insurance Company Limited |
| Tanzania | ICEA Lion General Insurance Company Limited |
Companies that share a brand are separate legal entities, each licensed by its own country's regulator: a policy bought in one country is handled by that country's company.
Tulinde is independent and not affiliated with ICEA LION. Brand names belong to their owners.
What would you like to do now?
Frequently asked questions
Is ICEA LION licensed in Uganda?
Yes. 2 ICEA LION companies appear on the IRA Uganda list (list published in August 2026): ICEA Lion Life Assurance Company (U) Ltd; ICEA Lion General Insurance Company Ltd.
How do I complain about ICEA LION in Uganda?
Write to ICEA LION first; if it does not settle, complain to the insurer, then to IRA's online Complaints Bureau (iracomplaints.go.ug).
How long does ICEA LION have to pay a claim in Uganda?
The same rule applies to every insurer in Uganda: IRA's claims guide gives 10 working days to pay after the signed discharge for claims up to UGX 10 million (15 up to 50 million, 20 above).